Support Center

Find help for common issues or contact us directly.

Email Support

For any queries, issues, or feedback, please email us at:

We aim to respond to all emails within 1-2 working days.

Having trouble signing in or accessing your account? Check your email for confirmation links, or reset your password from the login page.

Questions about your subscription, payment methods, or refunds? Contact us with your account email and we'll help you out.

Need help setting up or troubleshooting your Bluetooth remote? Check our Bluetooth guide for detailed instructions.

Having issues with Live Mode or building sequences? Check our help documentation or contact us with specific details about what's not working.